Terms & Conditions

Welcome to Westall Timber

These terms and conditions outline the rules and regulations for the use of Westall Timber's website, located at https://westalltimber.com.au.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Westall Timber's website if you do not accept all of the terms and conditions stated on this page.

1. General Terms

  • Use of Website: By accessing this website, you agree to comply with these terms and conditions and all applicable laws and regulations. You are responsible for ensuring that your use of the website complies with local laws.
  • Modification of Terms: Westall Timber reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

2. Click and Collect

  • Order Process: Orders can be placed online through our website for collection at our store. You will receive a confirmation email once your order is ready for collection.
  • Collection: Orders must be collected from Factory 2/30 Bando Rd, Springvale, VIC 3171. Please bring your confirmation email and a valid ID when picking up your order. If someone else is collecting the order on your behalf, they will need to present their ID along with the confirmation email.
  • Timeframe: Orders placed via Click and Collect will be ready for collection within 24 hours. We will notify you if there are any delays.
  • Non-Collection: Orders not collected within 14 days will be cancelled, and a refund will be issued to the original method of payment.

3. Products and Pricing

  • Accuracy: While we strive to ensure that all product descriptions and prices are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
  • Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4. Returns and Refunds

  • Policy: Please refer to our Refunds and Returns Policy for detailed information on our return and refund procedures.
  • Exchanges: We only replace items if they are defective or damaged. For exchange requests, please contact us at sales@westalltimber.com.au.

5. Intellectual Property

  • Ownership: The content, design, graphics, and other materials on the website are the property of Westall Timber and are protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any materials from the website without our prior written consent.

6. Limitation of Liability

  • Disclaimer: Westall Timber will not be liable for any damages arising out of or in connection with the use of this website. This limitation of liability applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

7. Governing Law

  • Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

8. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

  • Email: sales@westalltimber.com.au
  • Phone: 9546 5622
  • Address: Factory 2/30 Bando Rd, Springvale, VIC 3171